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GENNO Help Center

How can we help?

Step-by-step tutorials for veterinarians, farms and owners, in the app, on the web and in the Portal.

Getting started

Install the app, create your account, invite the team and learn to work in the field offline.

Get started Clinic and reproduction

Veterinarians

Visits, treatments, exams, reports, reproductive exams, protocols, pregnancy, semen and calculators.

See tutorials Management

Farms and owners

Property, animals, schedule, inventory, reports, breeding season, field trips and the Owner portal.

See tutorials Finance

Account and billing

Subscription and plan, farm finances, client invoices, profile and data export.

Most read

Start with these tutorials

How to install GENNO on iPhone and Android First sign-in and first sync How to record a reproductive exam on a mare How to record a clinical visit with a prescription From visit to invoice: how inventory and billing are recorded How to generate and sign a PDF report

GENNO horse with a stethoscope around the neck and a vet bag in hand

Didn’t find what you were looking for?

The GENNO team answers through a ticket on the web or on WhatsApp. Tell us what happened and send a screenshot, if you can.

See support channels Chat on WhatsApp